Amazon CSA (English & Telugu Voice Process) | Work From Home Jobs

Interested: 2,758

Table of Contents

Name Of the Post:

Post Date:

21 February 2022

About Company:

Amazon.com is a place where builders may come together to create. We hire the brightest minds on the planet and provide them with an atmosphere where they may invent and innovate to better our customers’ experiences. Amazon, a Fortune 100 business established in Seattle, Washington, is the world’s e-commerce leader.

AMAZON WORK FROM HOME JOBS

Important Dates:

Job posted on 21 February 2022

Application Fee:

There is NO application fee to apply

Educational Qualification:

A minimum qualification of 10 + 2 is required. Any graduate or postgraduate student is eligible to apply.

Experience Required:

Salary:

The Candidate will get a salary as per company Norms.

Job Location:

Work from Home

Timings: Shiftwise

Company Location: Hyderabad

Job Role:

An Amazon Customer Service Associate plays a key role in ensuring that all Amazon customers receive prompt, accurate, and professional service.
This critical role necessitates an action-oriented, adaptable problem-solver who will assist clients in expediting purchases and resolving post-sales issues.
Associates interact with clients primarily by mail, chat, and phone, and can be employed for any skill set as needed.
They use a range of software tools to traverse customer accounts, research and review policies, and convey effective solutions in a pleasant and fast-paced environment.

Skills Required

Communication Skills:

Excellent written and verbal communication skills
Ability to communicate accurately and effectively with all customers
Excellent documentation abilities

Computer Skills/Knowledge:

Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
Ability to utilize a desktop computer system
Excellent keyboarding skills
Demonstrates knowledge of the Internet, Amazon.com, and competing websites
Ability to determine client needs and deliver suitable solutions
Maintain regular and consistent attendance, including the daily schedule as allocated

Customer Focus:

Demonstrates responsibility in resolving difficult customer issues, escalating when necessary

Problem-solving Techniques:

Ability to address problems clearly and sensibly
Action-oriented and self-disciplined
Effective problem-solving skills, including decision-making, time management, and immediate prioritization of tasks as assigned

Selection Process:

The Shortlisted candidate will be selected based on online Interview

How To Apply

Apply Online

Click Here

Official Website