American Express KYC Verification Job Work From Home jobs

Name Of the Post:

Customer Service Analyst (Voice) Video Know Your Customer

Post Date:

16 February 2022

Short Description:

American Express released a notification for the role of customer service analyst video knows the customer. All the eligible and interested candidates should apply it’s a work-from-home job.

American Express Customer Service Analyst


Important Dates:

Job posted on 12 February 2022

Application Fee:

There is NO application fee to apply


₹ 4,00,000 – 9,00,000 Per Annum

Age Limit:

There is NO age limit

Educational Qualification:

10 + 2/Any graduate/ PG is eligible to apply.

Experience Required:

Minimum 1 year of customer service experience is preferred.

Job Location:

Present Work from Home

Job Timings:

8 AM to 10 PM (Weekend fixed off)

Shift wise job

Job Role:

  • Ensure customer satisfaction by completing the Video KYC (know your customer) procedure for potential customers in a timely and comprehensive manner.
  • Collect essential information from clients as needed and keep it up to date to make the decision-making process easier.
  • When interacting with consumers, be presentable.
  • Ensure those card applications are verified without errors.
  • Deliver metrics for employees, customers, and shareholders in accordance with objectives.
  • To fulfill customer needs and boost value proposition, brainstorm with executives and coworkers to recommend changes in workflows, procedures, and service levels.
  • Quality and compliance criteria are followed.
  • All new initiatives in the New Accounts category should be supported.
  • Call handling that is both effective and efficient
  • Customers’ needs must be balanced against American Express’s.
  • Behavioral abilities/skills: To manage timelines, you must be self-motivated and organized.
Skills Required:

  • MS Office Knowledge
  • Knowledge of KYC for the Consumer and Corporate Markets in India
  • Observance of Blue Box Values
  • High focus on outcomes
  • Interpersonal abilities
  • Excellent communication skills, both verbally and in writing
  • Flexibility in the workplace Excellent analytical skills and a keen eye for detail
How to Apply:

  • All the interested and eligible candidates should apply through the given link.

Apply online

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