Name Of the Post:

Service Desk- CIS

Post Date:

Short Description:

Capgemini Off Campus Recruitment 2022

Service Desk- CIS-Kolkata and Bangalore

Last Date: 25 March 2022

There is NO application fee to apply

Any 3-year Graduate –   BCA, All Streams allowed for BSc.

Graduation 2022 passed out.

NO experience is required. Freshers are also eligible to apply.

INR 275,000.00 per Annum

Kolkata and Bangalore

• Over the voice-based phone service, provide best-in-class customer care, problem resolution, and technical troubleshooting to client inquiries.
• Customers in the telecommunications, financial services, healthcare, and technology industries can rely on us.
• Troubleshoot client problems with internet broadband, cable, DTH, modems, routers, and mobile phones, among other things.
• By resolving client issues on the first contact, you’ll be able to meet their
• Determine the needs of the customer.
• Examine and validate that you understand the requirements or problem.
• Use agreed-upon methods to greet customers in a courteous, friendly, and professional manner.
• Pay close attention to the needs and problems of your customers, and show empathy.

• Should be able to communicate clearly and fluently in English.
• Should be able to work well with others and perform well under pressure.
• Computer literacy is required.
• Should be willing to work in a 24/7 environment and sign a Service Level Agreement

• Only those candidates who have been shortlisted will be invited to the evaluation/selection process.
• The selection procedure will take place entirely online.
• Candidates will be responsible for arranging the necessary infrastructure in order to participate in the online selection process.

Capgemini Application Process:

All the Interested and eligible candidates should apply through the given links.