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Name Of the Post:

Customer Service Associate – Non-Voice

Post Date:

21 February 2022

About Company:

24-7 Intouch is a customer service and technology company with a global presence. We were fascinated with producing extraordinary customer experiences for the world’s most inventive businesses, with over 20 years of experience, 18,000+ team members, and campuses throughout the world.

Are you a self-starter with strong customer service abilities who enjoys learning about new technology? If that’s the case, this is the role for you! We’re searching for a Customer Service Associate-Non-Voice to respond to our tech-savvy and enthusiastic customers with informative and entertaining email/chat responses.

WORK FROM HOME JOBS

Customer Service Associate – Non-Voice

Important Dates:

Job posted on 20 February 2022

Application Fee:

There is NO application fee to apply

Educational Qualification:

Intermediate/Graduate/PG

Experience Required:

0-4 years of experience required. Freshers are also eligible to apply.

Salary:

₹ 2,00,000 – 3,25,000 P.A.

Job Location:

Work from Home During Covid

Company Location: Bangalore

Job Role:

  • Using email and other electronic interactions, provide support and address technical issues.
  • Establish credibility and trust with the consumer by verbally empathizing with their dilemma, anticipating their needs, and responding quickly to their problem.
  • Apply innovative troubleshooting approaches to deliver one-of-a-kind solutions to each customer’s specific requirements.
  • Make the most of your experience by offering suggestions to the staff on how to improve our services.
  • Ensure that customers are kept informed during key occurrences.
Skills Required

  • Customer service experience via phone, email, and chat for 6 months to 4 years.
  • Experience in the gaming/tech support industry Fluency in written English (asset)
  • Excellent communication abilities (oral and/or written)
  • Customer service with a strong focus on the customer
  • Excellent team player with gaming expertise and enthusiasm.
  • Multitasking abilities are essential.
  • Strong problem-solving and analytical abilities
  • The desire to be a self-starter who enjoys learning new technologies on a regular basis
Benefits:

  • A good salary package that includes performance-based bonuses
  • Incredible opportunity for study and development
  • Outstanding recognition and awards program, as well as staff engagement activities
  • While working on-site, you will receive free food and transportation.
  • You will also be covered by medical insurance.
Selection Process:

The Shortlisted candidate will be selected based on online Interview

How To Apply

All the Interested and eligible candidates should apply through the given links.

Apply Online Click Here
Official Website Click Here

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