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Name Of the Post:

Customer Support Associate

Post Date:

21 March 2022

About Company:

Jio is India’s largest 4G network. Jio is the most popular firm in India and has the fastest network across the country. Jio was created by Reliance, and it quickly became India’s fastest telecommunications network. Jio supplies India with a digital platform. The headquarters of the company are in Mumbai, Maharashtra, India.


Customer Support Associate

Important Dates:

Job posted: 21 March 2022

Application Fee:

There is NO application fee to apply

Educational Qualification:

10+2, Any Graduate/PG

Experience Required:

0-2 years of experience is required. Freshers are also eligible to apply.


salary: 1,40,700 LPA

Net Take Home: 11300/month

Job Location:

Work from Home

Job Role:

  • Manage all customer interactions according to the schedule.
  • Demonstrate ownership of calls when a customer contacts you.
  • Respond to all customers in a professional manner, using proper tone and vocabulary.
  • Provide a solution-oriented approach to all customer contacts.
  • Educate the customer whenever and wherever possible.
  • Maintain up-to-date product, system, process, and policy knowledge.
  • Stick to rostered shifts and activities.
  • Takedown customer information and data that is relevant to the call or service.
  • Respond to consumer inquiries within agreed-upon time frames
  • Manage outbound marketing in accordance with corporate needs
  • Through relationship building and service, grow, expand, and keep your consumer base.
  • Comply with all contact center policies, procedures, code of conduct, and legal obligations.
Skills Required

  • Be fluent in the local language
  • Computer literacy
  • Problem-solving abilities
  • Customer focus
  • Technical savvy
  • Service mindset
  • Attention to detail
Selection Process:

The Shortlisted candidate will be selected based on online Interview

How To Apply

All the Interested and eligible candidates should apply online through the given link.

Apply Online Link 1

Link 2

Official Website Click Here

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