Name Of the Post:

Customer Support Associate

Post Date:

About Company:

JIO WORK FROM HOME JOBS

Customer Support Associate

Job posted: 21 March 2022

There is NO application fee to apply

10+2, Any Graduate/PG

0-2 years of experience is required. Freshers are also eligible to apply.

salary: 1,40,700 LPA

Net Take Home: 11300/month

Work from Home

• Manage all customer interactions according to the schedule.
• Demonstrate ownership of calls when a customer contacts you.
• Respond to all customers in a professional manner, using proper tone and vocabulary.
• Provide a solution-oriented approach to all customer contacts.
• Educate the customer whenever and wherever possible.
• Maintain up-to-date product, system, process, and policy knowledge.
• Stick to rostered shifts and activities.
• Takedown customer information and data that is relevant to the call or service.
• Respond to consumer inquiries within agreed-upon time frames
• Manage outbound marketing in accordance with corporate needs
• Through relationship building and service, grow, expand, and keep your consumer base.
• Comply with all contact center policies, procedures, code of conduct, and legal obligations.

• Be fluent in the local language
• Computer literacy
• Problem-solving abilities
• Customer focus
• Technical savvy
• Service mindset
• Attention to detail

The Shortlisted candidate will be selected based on online Interview

How To Apply

All the Interested and eligible candidates should apply online through the given link.

Link 2