Latest Jobs For Freshers | Sutherland Jobs | Off Campus Placement | Sutherland Recruitment 2022

Name Of the Post:

CUSTOMER SERVICE – INTERNATIONAL VOICE PROCESS

Post Date:

22 March 2022

About Company:

Sutherland is a customer-centric digital transformation firm that can help your organization achieve non-linear growth by creating outstanding experiences for your (human) customers and staff. We accomplish this by merging human-centered design with real-time data, AI, cognitive technology, and automation to achieve scale and accuracy.

WORK FROM HOME JOBS

CUSTOMER SERVICE – INTERNATIONAL VOICE PROCESS

Important Dates:

Job posted on 22 March 2022

Application Fee:

There is NO application fee to apply

Educational Qualification:

Any Graduate/PG

Experience Required:

0-4 years of experience required. Freshers are also eligible to apply.

Salary:

₹ 2,00,000 – 3,25,000 P.A.

Job Location:

Work from Home During Covid

Hyderabad

Job Role:

  • Using email and other electronic interactions, provide support and address technical issues.
  • Establish credibility and trust with the consumer by verbally empathizing with their dilemma, anticipating their needs, and responding quickly to their problem.
  • Apply innovative troubleshooting approaches to deliver one-of-a-kind solutions to each customer’s specific requirements.
  • Make the most of your experience by offering suggestions to the staff on how to improve our services.
  • Ensure that customers are kept informed during key occurrences.
Skills Required

  • Customer service experience via phone, email, and chat for 6 months to 4 years.
  • Experience in the gaming/tech support industry Fluency in written English (asset)
  • Excellent communication abilities (oral and/or written)
  • Customer service with a strong focus on the customer
  • Excellent team player with gaming expertise and enthusiasm.
  • Multitasking abilities are essential.
  • Strong problem-solving and analytical abilities
  • The desire to be a self-starter who enjoys learning new technologies on a regular basis
Benefits:

  • A good salary package that includes performance-based bonuses
  • Incredible opportunity for study and development
  • Outstanding recognition and awards program, as well as staff engagement activities
  • While working on-site, you will receive free food and transportation.
  • You will also be covered by medical insurance.
Selection Process:

The Shortlisted candidate will be selected based on online Interview

How To Apply

All the Interested and eligible candidates should send resumes to the given mail id.

Send Resume To [email protected]
Official Website Click Here

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