Wipro System Engineer | 2022 | 2021 | 2020 | 2019 | 2018 Batch – Recruitment 2022

Name Of the Post:

System Engineer

Post Date:

28 March 2022

About Company:

Wipro is a global leader in information technology, consulting, and business process outsourcing. To help our clients adapt to the digital environment and succeed, we use cognitive computing, hyper-automation, robots, cloud, analytics, and emerging technologies. We have over 220,000 dedicated workers serving clients across six continents and are known globally for our extensive offering of services, a strong commitment to sustainability, and good corporate citizenship. We find new ideas and connect the dots to create a better and more courageous future.

WIPRO Recruitment 2022

System Engineer 

Wipro Important Dates:

Job posted on 28 March 2022

Application Fee:

There is NO application fee to apply

Wipro – Educational Qualification:

Graduation

Wipro – Experience Required:

No experience is required. Freshers are also eligible to apply.

Wipro – Salary:

As per company rules

Wipro – Job Location:

Chennai

Wipro – Job Role:

  • Respond promptly to incoming calls and emails from customers.
  • Customer complaints should be managed and resolved.
  • As needed, identify and escalate issues to managers.
  • Customers should be informed about products and services.
  • Utilize existing resources to gather essential information and present a solution to clients.
  • Using appropriate software, investigate, identify, and resolve consumer complaints.
  • Calls and tickets should be routed to the relevant resources and domains that can best assist the user.
  • All call information should be documented according to normal operating practices.
  • Recognize, document, and notify the management team of customer service patterns.
  • Create SOPs for new issues and provide a resolution.
  • Call logs and reports in their entirety.
Wipro – Skills Required

  • Excellent communication skills, including the ability to empathize with, calm, and handle irate customers.
  • Technical expertise in troubleshooting operating system issues, as well as a desire to learn new technologies.
  • Windows, Outlook, Teams, and Citrix troubleshooting VDI, VPN, Security App, and other technologies are available via remote support.
Wipro – Selection Process:

The Shortlisted candidate will be selected based on Interview

Wipro – Application Process

All the Interested and eligible candidates should apply through the given links.

Apply Online Click Here
Official Website Click Here

Leave a Comment

Your email address will not be published.