Work From Home Jobs For Freshers | 24-7 Intouch Chat Support Job | Latest Jobs For Graduates

Name Of the Post:

Technical Support Representative ( Chat Process )

Post Date:

30 March 2022

About Company:

24-7 Intouch is a customer service and technology company with a global presence. We were fascinated with producing extraordinary customer experiences for the world’s most inventive businesses, with over 20 years of experience, 18,000+ team members, and campuses throughout the world.

Are you a self-starter with strong customer service abilities who enjoys learning about new technology? If that’s the case, this is the role for you! We’re searching for a Customer Service Associate-Non-Voice to respond to our tech-savvy and enthusiastic customers with informative and entertaining email/chat responses.

WORK FROM HOME JOBS

Technical Support Representative ( Chat Process )

24-7 Intouch Important Dates:

Job posted on 30 March 2022

24-7 Intouch Application Fee:

There is NO application fee to apply

24-7 Intouch Educational Qualification:

  • A technical graduate degree and 0 to 5 years of experience working in an international call center, ideally in Chat Operations are required.
    A person’s age should be under or equal to 30 years old.
24-7 Intouch Experience Required:

0-5 years of experience required. Freshers are also eligible to apply.

Salary:

₹ 2,00,000 – 3,25,000 P.A.

Job Location:

Work from Home During Covid

Company Location: Hyderabad (Madhapur)

Job Role:

  • Responsible for providing great customer service, including answering inquiries and resolving complaints about electronic products such as high-definition consumer goods, smartphones and tablets, and/or technical support via web chat and email.
  • Offer products as a service update and/or new products.
  • Responsible for receiving a large volume of incoming Chat chats and responding to inquiries in a timely and professional manner.
  • Troubleshoot and resolve customer support issues, as well as arrange field service visits as needed.
  • Responsibilities include selling and upgrading essential corporate products in accordance with company demands and consumer needs.
  • Responsible for preventing clients from having their services disconnected, performing repairs, and responding to other types of inquiries.
Skills Required

  • Candidates who have a basic understanding of technical topics are preferred (Windows & Mobile OS)
  • Should be able to communicate effectively in writing and comprehend information.
  • Outstanding Typing Speed: (At least 30 wpm)
  • Interpersonal and intrapersonal skills are excellent, and you are a team player.
  • Willing to work in Night Shifts (24/7)
Selection Process:

The Shortlisted candidate will be selected based on an online Interview

How To Apply

All the Interested and eligible candidates should apply through the given links.

Apply Online Click Here
Official Website Click Here

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