Name Of the Post:

Technical Support Representative ( Chat Process )

Post Date:

About Company:

Are you a self-starter with strong customer service abilities who enjoys learning about new technology? If that’s the case, this is the role for you! We’re searching for a Customer Service Associate-Non-Voice to respond to our tech-savvy and enthusiastic customers with informative and entertaining email/chat responses.

WORK FROM HOME JOBS

Technical Support Representative ( Chat Process )

Job posted on 30 March 2022

There is NO application fee to apply

• A technical graduate degree and 0 to 5 years of experience working in an international call center, ideally in Chat Operations are required.
  A person’s age should be under or equal to 30 years old.

0-5 years of experience required. Freshers are also eligible to apply.

₹ 2,00,000 – 3,25,000 P.A.

Work from Home During Covid

Company Location: Hyderabad (Madhapur)

• Responsible for providing great customer service, including answering inquiries and resolving complaints about electronic products such as high-definition consumer goods, smartphones and tablets, and/or technical support via web chat and email.
• Offer products as a service update and/or new products.
• Responsible for receiving a large volume of incoming Chat chats and responding to inquiries in a timely and professional manner.
• Troubleshoot and resolve customer support issues, as well as arrange field service visits as needed.
• Responsibilities include selling and upgrading essential corporate products in accordance with company demands and consumer needs.
• Responsible for preventing clients from having their services disconnected, performing repairs, and responding to other types of inquiries.

• Candidates who have a basic understanding of technical topics are preferred (Windows & Mobile OS)
• Should be able to communicate effectively in writing and comprehend information.
• Outstanding Typing Speed: (At least 30 wpm)
• Interpersonal and intrapersonal skills are excellent, and you are a team player.
• Willing to work in Night Shifts (24/7)

The Shortlisted candidate will be selected based on an online Interview

How To Apply

All the Interested and eligible candidates should apply through the given links.