Work From Home Jobs For Freshers | Tata Communications Recruitmnet 2022 | Private Company Jobs 2022

Name Of the Post:

Jr. Customer Service Executive – Service Assurance

Post Date:

16 March 2022

About Company:

Tata Communications is a digital ecosystem facilitator that fuels the digital economy’s rapid growth.

TATA Communications

Jr. Customer Service Executive – Service Assurance


Important Dates:

Job posted on 16 March 2022

Application Fee:

There is NO application fee to apply


As per company norms

Age Limit:

There is NO age limit

Educational Qualification:


Experience Required:

N0 Experience required. Freshers are also eligible to apply.

Job Location:

Work from home

Age Limit:

There is no age limit

Job Role:

  • To promote network efficiency and availability, you’re in charge of the equipment’s operation and maintenance (fault, configuration, alarm, performance, and security) or network components.
  • Ensure that technical customer service is efficient and effective in accordance with SLAs.
  • For all NOC and SOC issues, manage the Technical Support Center (helpdesk) and the operations of the escalation desk/tickets.
  • Review L3/L4 problems and ensure that they are resolved quickly to ensure the smooth operation and maintenance of network components and other specified equipment (such as ATMs) in order to maximize network efficiency and availability.
  • Is able to use extensive knowledge of one area of Service Assurance, as well as an advanced understanding of specific professional/operational techniques.
  • Examines existing systems for flaws and adjusts work processes according to established guidelines.
  • Operational role in charge of fulfilling day-to-day goals.
Skills Required:

  • Good communication skills are required.
Selection Process:

The shortlisted candidates will be selected based on an online Interview.

How to Apply:

All the interested and eligible candidates should apply through the given link.

Apply Online Click Here
Official Website Click Here

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